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Our experience

Our cumulative experience brings an added value to our distribution model by delivering only tested and

approved products associated to an optimal service.

In addition to the products presented on this website, we do have an important portfolio of products available on order. 

We are always accessible for providing a personnalized offer or answer to any question you may have.

General Sales Conditions

ARTICLE 1 – Application and opposability of the terms and conditions

These terms and conditions cancel and replace the terms and conditions previously applicable. Any other document issued by the seller and amongst others, catalogues, leaflets, adverts are only informative and indicative. All purchases or orders of products marketed by the seller are subject to these terms and conditions. The purchaser therefore accepts these terms and conditions expressly      and without reserve; they supersede any terms and conditions of purchase or any other document drawn up by the purchaser or any entity in relation with the purchaser. In any case, the seller reserves    the right to refuse a request made by the purchaser that is exorbitant or dispensatory to its terms and conditions. Failure by the seller to request the application of any of these terms and conditions at      one point in time shall not be interpreted as a waiver to subsequently request the application of any of these terms and conditions. An invalid clause of these terms and conditions shall not affect the validity of the terms and conditions in their entirety.

ARTICLE 2 – Order

The sale of our products if definite on the date of signature of the acknowledgement of receipt of the order by the seller. As from the sale, no cancellation of all or part of the order and no qualitative or quantitative modification of the order shall be accepted without the seller’s written consent. In case of express agreement by the seller, the set price could be increased and new delivery dates    determined. The documents exchanged between the seller and the purchaser shall be written exclusively in French or in English.

ARTICLE 3 – Delivery

3.1 Deliveries are made by delivery to the purchaser or a carrier on the seller’s premises. Delivery dates are given for information only and are subject to the seller’s capacity to provide and carry,     except when specific dates and times have been expressly agreed between the purchaser and the seller. Failing such agreement, late delivery cannot give rise to damages, deduction or cancellation of      the orders in progress. The seller is authorized to deliver orders by installments.
3.2 The seller’s products, whatever the conditions of transport, are carried at the purchaser’s risk. Consequently, without prejudice of the retention of title clause set out in article 8 hereunder, the  purchaser shall bear the risk the products might incur or occasion as from the delivery of the products. The purchaser shall take out an insurance in consequence and bear the costs. In any case, in case     of damage, shortage or delay, the purchaser shall make clear an precise reserves on the carrier’s receipt slip, and shall notify his protest to the carrier by registered post with acknowledgement of receipt within three days of the receipt of the products, bank holidays excluded.

ARTICLE 4 – Receipt

Without prejudice of the measures to take towards the carrier, claims on apparent defects or non conformity of the product delivered with the ordered product, shall be made in writing within five days following the receipt of the products.
In any case, the client shall ensure the reception of products and consequently provide the personnel necessary for the unloading operations. The client must be on the premises on the day of delivery, failing which no claim shall be accepted.
If the purchaser is in charge of collecting the products and collection has not been made within eight days following the date indicated on the seller’s order form, the seller can take any necessary   measure to store the products at the purchaser’s costs and risk or to have the products delivered to the purchaser at the purchaser’s cost and risk.

ARTICLE 5 – Liability – Use of the products

5.1 The seller guarantees that the products comply with French and Belgian regulations in force on the date of delivery and that they are composed as indicated on the packaging.
5.2 The use of the products alone or in combination with other products or goods is made at the purchaser’s risk. The purchaser undertakes to store and use the products pursuant to the documents forwarded by the seller, to the regulations in force in the country they are used and to comply with all its legal obligations towards its own clients. The seller shall no be held liable for defaults or   damages to products delivered pursuant to abnormal conditions, or in breach of advice regarding carriage, storage, conservation, use and sales subsequent to the delivery of the products.
5.3 The purchaser shall justify the existence of the alleged defects or defaults. The purchaser shall let the seller establish the existence of the defects. In case of defect or default duly recognised by          the seller, the seller’s obligation shall be limited to replacing the faulty quantities by similar products. No other damages shall be paid for any reason or prejudice whatsoever. No return shall be     accepted for any reason whatsoever if the product is not returned in its complete packaging and without the seller’s prior written consent. Any return accepted by the seller shall give the purchaser      credit after a qualitative and quantitative check of the products returned. The purchaser shall bear the cost and risk of the return.
5.4 In case of force majeure, and amongst others in case of fire, flood, total or partial strikes, change of regulations, impossibility to be supplied with raw materials, interruption in supply of energy, the seller shall automatically be freed from his obligation to deliver, without damages, as from the date of the events and undertakes to inform the purchaser as soon as possible.

ARTICLE 6 – Price

Our prices are established in euros V.A.T. and carriage not included, packaging costs included unless otherwise specified. The price, is the price in force on the date of receipt of the acknowledgement     of receipt of the order. Our prices can be reviewed with a prior ten day notice.

ARTICLE 7 – Payment

7.1 All our invoices are payable on receipt except in case of written consent by the seller. No rebate is granted for early payment. The seller’s invoices and payments are made exclusively in euros.
7.2 Penalty for late payment equal to one and a half times the legal rate is applicable when the amount due is paid after the date indicated on the invoice. The penalty is due only after notice is given.

In case of late payment, the seller can postpone the purchaser’s orders in progress and block its account, without prejudice of any other course of action. The amounts due for any other deliveries or       any other reason shall become immediately payable if the seller does not resort to the termination of the corresponding orders.
In any case, if the recovery of the amounts leads to the intervention of our externalised claims department (insurance company, bailiff, solicitor...) the amount due shall be increased by 10 %                   plus V.A.T. to cover the cost of the claim management (with a minimum of 100 €). The 10 % indemnity is a penalty clause.

7.3 The seller can, at any time, either before the performance of the contact or during its performance, request that the purchaser furnish a satisfactory guarantee of recovery of the amounts due,       without having to justify his decision. Failing such guarantee, the seller can terminate the order, without prejudice of any damages due by the purchaser, as the case
may be.

ARTICLE 8 – Retention of title

The products sold shall remain the property of the seller until full payment of the price in principal, costs, interest and accessories by the purchaser. However, the risks pass on delivery. Cheques or bills of exchange are not considered as methods of payment in the sense of this article until they are effectively cashed. The purchaser personally undertakes not to dispose of       the bought products by any means whatsoever, either directly or through a lien, until full payment of the price is made. In any case, the products in storage on the purchaser’s premises       shall be deemed being those unpaid. In case of re-sale of the products by the purchaser either as such or after transformation, the purchaser undertakes to transfer to the seller the price      paid by the sub-purchaser up to the outstanding amount of the price of the products. Failing payment, the seller can, without losing any of his other rights, request by registered post with acknowledgment of receipt the return of the products at the purchaser’s costs and risk. The purchaser shall also bear the legal and court fees, as the case may be.

ARTICLE 9 – Intellectual property

The purchaser shall not use the trade marks, logos, patents or any other intellectual property rights belonging to the seller without the seller’s express prior written authorisation.

ARTICLE 10 – Applicable law and jurisdiction


All our sales are deemed made at the seller’s head office which constitutes the place of order and payment. These terms and conditions and the relations between the seller and the       purchaser are governed by Belgian law. In case of dispute, the parties shall try to come to an amicable solution within ten days following the start of the dispute. Failing such resolution,        any dispute relating to these terms and conditions shall be brought before the Brussels Trade Court (Tribunal de Commerce), even in case of guarantee or of multiple defenders.                     The language of procedure shall be French.

Privacy Statement



HuVeSearch bvba attaches great importance to the protection of your personal data and to respect for your privacy. 

The purpose of this privacy statement is to provide clear and transparent information on how we collect and process personal data. We spare no effort to ensure your privacy and therefore deal with your data with the utmost care. 


HuVeSearch bvba complies in all cases with the applicable legislation and regulations, including the General Data Protection Regulation of 27 April 2016 and the Privacy Act of 08 December 1992. 


This entails that, in each case: 

  • we process your personal data for the purposes for which they are provided; said purposes and the type of personal data are described in this Privacy Statement; 
  • the processing of your personal data is limited to such data as are strictly necessary for the purposes for which they are processed; 
  • we request your explicit consent when we need it for the processing of your personal data;  
  • we have taken appropriate technical and organizational measures to ensure that your personal data are protected; 
  • we do not pass personal data on to third parties unless such transfer is necessary for the purposes for which the data are collected; 
  • we are aware of your rights regarding your personal data, draw your attention to them, and respect them. 

HuVeSearch bvba is responsible for the processing of your personal data. 

If, once you have read our privacy statement, you have any questions on the subject or in general, or wish to contact us, please send an e-mail to:

Why do we process your data? 

Your personal data are processed by HuVeSearch bvba for the following purposes and on the following legal grounds: 

  • In order to process the order form and be able to carry out the sale (proforma invoice, invoice, etc.) of products and related services between you and HuVeSearch bvba;  
  • In order to meet the legal obligation of drawing up order forms, proforma documents and confirmations as well as invoices for the sale; 
  • In order to send e-mails, newsletters and invitations. 


Which data are requested? 

For the purposes stated above, we may request, store and process the following personal data (the list is not exhaustive): 


  • Personal identity data: surname, forename, address, telephone number, e-mail, browser type, etc. 
  • Personal financial data: bank account number and/or credit card details (which are requested but not stored electronically or manually)  

We use the data collected only for the purposes for which we obtained them. 


Transfer to sister companies or own brands 

We may pass the data you provide us to our sister companies and brands if so required for the purposes described above.  

We never pass your data on to other parties with whom we have not concluded a processing agreement. We make the necessary arrangements with such parties (processors) in order to ensure the protection of your personal data. 

Furthermore, we will not disclose to third parties data you have provided to us, unless authorized or required to do so by the relevant legislation.  Examples include data requested by inland revenue or the police.  

We may also share personal data with third parties if you have given us your (written) consent. You have the right to withdraw said consent at all times, without prejudice to the legitimacy of the processing prior to said withdrawal. 

 HuVeSearch bvba processes personal data of minors (persons younger than 16) only with the prior written consent of their parent or legal guardian. 

HuVeSearch bvba shall not retain personal data longer than necessary for the purpose for which they were provided or required by law. The data shall be retained for 7 years maximum after their last use because tax documents (invoices) have to be retained for at least 7 years. 

Data protection  

We have taken appropriate technical and organizational measures to protect your personal data against any unlawful processing. More specifically, we   

  • Use a username and password on all our systems;  
  • Pseudonymize and encrypt personal data where necessary;  
  • Make backups of personal data so as to be able to restore them in case of physical or technical incidents;  
  • Test and assess our measures regularly; 
  • Have informed our staff of the importance of protecting your personal data. 

You can exercise the following rights: 

-      Right to object 

You have the right to object to the processing of your personal data if HuVeSearch bvba or a third party processes them on the basis of legitimate interests. They shall no longer be processed unless compelling grounds for the processing can be demonstrated which override your interests, rights and freedoms.  To exercise this right, you must indicate precisely in the form which processing you object to and the specific reasons for your objection. This information is necessary in order to be able to assess the interests of each party correctly. You can do this very easily yourself if you object to the use of your e-mail address for newsletters, promotional offers and marketing actions of HuVeSearch bvba.  You are always given the option to unsubscribe in every newsletter you receive from us in this connection. 

-      Right of access 

You have the right to obtain confirmation as to whether or not your personal data are being processed. Where that is the case, you can request the following information: the purposes of the processing; the categories of personal data concerned; the categories of recipients (third countries or international organizations);  the envisaged periods for which the personal data will be stored, or the criteria used to determine that period; your other rights, other sources of your data, and the existence of automated decision-making. When such information is transferred due account must always be taken of the rights and freedoms of other persons.  

-      Right to rectification (improvement and completion) 

You have the right to rectify or complete all (personal) data which you consider to be incomplete or inaccurate. In exercising this right, you must indicate precisely in the form which data you wish to rectify or complete. 

-      Right to portability 

You have the right to receive the personal data, which you have provided to  HuVeSearch bvba, in electronic format (via the e-mail address you have indicated in your application form) or to transmit those data to another controller you have indicated (via the latter’s e-mail address you have indicated in your application form). 

-      Right to erasure (right to be forgotten) 

In the cases provided by the GDPR, we shall proceed to erase your personal data upon your request. 

-      Right to restriction of processing 

You have the right to obtain restriction of processing of your personal data when:  

  • You contest the accuracy of your personal data (for a period enabling the controller to verify the accuracy thereof); 
  • The processing of your personal data by HuVeSearch is unlawful but you do not wish to assert your right to erasure; 
  • We no longer need your personal data for the purposes stated in this privacy statement, but they are required by you for the establishment, exercise and defence of legal claims; 
  • You have objected to the processing of some of your personal data (for the period required to weigh the interests involved). 


You have the right to access and the right to rectify or erase personal data which we have received from you. You can contact us to that end using the particulars indicated at the top of this privacy statement. You can object to the processing of your personal data (or a part thereof) by us or by one of our staff. 

You also have the right to have the data which you provided to us transferred to you directly or to another party which you have designated. We may ask you to provide proof of your identity before we comply with such requests. 

If you should have a complaint about the processing of your data, you are requested to contact us directly by sending a registered letter to:  HuVeSearch bvba, Europalaan 11 box 12, 3900 Overpelt. You also have the right to lodge a complaint with the Data Protection Authority (DPA), 35 Drukpersstraat, 1000 Brussels, or with the Privacy Commission (the supervisory authority for privacy protection (

If you should detect or suspect a data leak, you are requested to inform us immediately. 


Amendment of the Privacy Statement 

HuVeSearch bvba may amend its privacy statement. Any such amendment will be announced on our website.